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COX Digital Cable |
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| Q. How many channels can we get with Cox Digital Cable? |
| A. You can typically get up to 240 channels with Cox Digital Cable. In some markets, that number has grown to encompass 300+ digital channels! |
| Q. Will I need to purchase additional equipment to receive Cox Digital Cable? |
| A. No. There are nominal monthly fees for the rental of some receivers, but, there are promotions that vary from market to market which will waive these fees, in some cases, for up to a full year. Just type in your address our home page and, within seconds, you’ll have all the offers that are exclusively available to you displayed. |
| Q. What is a digital video recorder (DVR)? |
| A. A digital video recorder is our generation’s answer to the VCR. A DVR performs many of the same functions as does TiVo®. Not only does it record television, but it makes it possible for you to watch one program while recording another (as in: DVR’s with dual capacity). With a DVR, we can now pause and rewind broadcasts and even better still - sitting through advertisements has become a problem of the past. |
| Q. Specifically, what are the differences between a DVR and VCR? |
| A. A DVR has a much larger storage capacity then does the VCR because rather than being subject to the limitations of time constraints of cassettes, the DVR stores content in a compressed digital format; whereas, VCRs store content in analog format. |
| Q. What bonus features does the DVR have that the VCR doesn’t? |
| A. Also, the DVR is far more sophisticated than the VCR was and surpasses it in its ability to enable you to record entire seasons of your favorite series. It will amass similar programming and make it available for you in storage, based on your programming habits. |
| Q. Do I have to buy extra equipment along with the Cox DVR? |
| A. The Cox digital video recorder is available to you for a monthly rental fee of $5.25. This is all you will need in order to start enjoying all the benefits of the Cox DVR. Most Cox markets will charge $9.95 per month for DVR service – but many also run promotions where this fee is waived for three months to a year. Simply enter your address into our customer search box at the home page of our site to instantly review all the exclusive offers that are available to you in your community. |
| Q. What channels can I get in high definition with Cox Digital Cable? |
| A. You will get all available channels with high definition capacity with your high definition television and HDTV receiver. This includes your local channels. Watching Cox in high definition is the next logical step for truly groundbreaking Cox Digital Cable service. |
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COX High Speed Internet |
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| Q. Will I need to purchase or rent a modem to get Cox High Speed Internet service? |
| A. The easiest thing to do is rent a modem through BuyCox.com for a nominal monthly fee. You also have the option of purchasing a modem. |
| Q. Which are your fastest Internet packages available today? |
| A. Our two top residential Internet packages are the Preferred package and the Premier package. What makes it even nicer is, included with these two packages is Powerboost™*. Powerboost delivers extra bursts of download speeds so your maximum possible speed tops the charts at 15 Mbs (that’s a combo of Premier and Powerboost on downloads)! |
| Q. How many mailboxes come with my Cox High Speed Internet account? |
| A. With the Cox Preferred Package, you’ll get up to 7 email accounts, which is nice, because there is an email box for everyone in your family, with extra. With the Premier Package, you can get up to 10 email accounts! |
| Q. What type of security does Cox offer with its Internet service? |
| A. The Cox Security Suite is available. Anti-Virus, Anti-Phishing, Anti-Spam, Firewall Protection and more. Better yet, it’s updated frequently. Even better still, it doesn’t cost a cent. It’s free with your Cox High Speed Internet service. |
| Q. What makes Cox High Speed Internet service so unique? |
| A. Cox High Speed Internet is a premium service for many reasons, but primarily, it’s because of its state-of-the-art network and our local, reliable, and timely customer service support. |
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COX Digital Telephone |
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| Q. What is Cox Digital Telephone? |
| A. Cox Digital Telephone is a high quality, home phone service delivering outstanding reliability and call quality at prices much lower than the traditional phone companies. |
| Q. What are the benefits of switching to Cox Digital Telephone? |
| A. When you switch to Cox Digital Telephone, you can keep your phone number. Get a calling plan at a great price that includes the most popular calling features. Count on terrific service and enjoy the convenience of having cable, Internet and phone on one bill. |
| Q. Is Cox Digital Telephone available everywhere? |
| A. Cox Digital Telephone is available in all Cox markets in the majority of homes that can receive Cox video service. |
| Q. Does Cox Digital Telephone require rewiring inside my home? |
| A. No. The existing in home phone wiring can be used. Cox will professionally install your service and provide you with the ability to use all of your phone jacks. |
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